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Frequently Asked Questions

This section answers the most common questions our clients ask. The information is clear and straightforward, designed to help you as you consider working with Roma Tailors & Clothier.

Are Your Suits Bespoke Or Made-To-Measure?

At Roma Tailors & Clothier, we create fully bespoke garments tailored to each client. Every commission begins with an extensive measurement process, after which your measurements are sent to our local workshop. Within 48 hours, a unique paper pattern is drafted from scratch to reflect your exact proportions. This custom pattern allows every measurement to be accurately incorporated into the final garment. All pieces are hand sewn using full-canvas construction and finished with hand-sewn, functioning buttonholes—ensuring structure, durability, and refined detail throughout.

Why Choose Roma Tailors & Clothier?

The fit of our garments is what sets us apart. Drawing on four generations of fitting and tailoring experience, Roma Tailors & Clothier crafts suits that fit with precision and intention. Whether you prefer a slim, modern silhouette or a more relaxed, classic style, our team has the expertise to execute your vision with accuracy and consistency.

What If I Am Not Happy With The Fit?

Roma Tailors & Clothier offers a 100% re-cut guarantee for any client who is not fully satisfied with the fit. Any garment that does not meet proper fit standards after three fittings is automatically re-cut. A true bespoke suit should take shape after the first fitting. Excessive alterations can compromise structure and balance, causing the garment to lose the integrity that defines genuine bespoke craftsmanship.

What Is The Turnaround Time?

Your suits will arrive three to four weeks from the time of your initial order (a 12 day rush service is also available). Delivery time depends on how complex a pattern we must create for you. 

Do You Offer Basted Fittings?

Roma Tailors & Clothier offers basted fittings as part of our bespoke tailoring process. After a client’s measurements are taken, a unique paper pattern is created. From this pattern, the garment is carefully hand cut, assembled, and temporarily stitched using white basting thread. At this stage, the suit is ready for its first fitting. The basted fitting allows both tailor and client to refine fit and style before final construction. Because the garment is only basted, adjustments can be made freely—whether narrowing or widening the shoulders or lapels, refining the armholes, adjusting sleeve length, or modifying the fit through the body or thighs. This process ensures complete control over the final appearance and guarantees a suit that fits precisely as intended.

Once My Suit Arrives, How Many Fittings Will I Need?

Eighty percent of new clients require no additional fittings or alterations upon the initial arrival of their garment. Roma Tailors & Clothier is confident in the precision of our fit, which is why we offer our Perfect Fit Guarantee. If your garment is not perfect after three fittings, it will be re-cut—no questions asked.

What If I Gain Or Lose Weight?

Roma Tailors & Clothier provides complimentary alterations for the life of the suit. Should your measurements change over time, we will adjust the garment accordingly at no additional charge. As a family-owned business, we value long-term relationships with our clients. When you trust us with your initial purchase, ongoing care and follow-up adjustments are simply part of that commitment.

I Have A Suit That Fits Me Perfectly. Can You Copy The Fit?

Absolutely. In addition to your own measurements, we take several key measurements directly off the garment including shoulder point to point, half waist width, button stance height, shoulder slope, waist and seat and others. We also ask to borrow the garment for one week to send to our factory for further more complicated measurements. Your garment will take a few extra days to deliver but anyone who has a favorite suit is sure to agree that it is worth the wait.

If I Buy My Own Fabric Can You Make The Suit Or Shirt For Me?

Yes. We do this quite often. The process is the same as if you had selected the fabric from our own offering, except the suit or shirt takes approximately one additional week to deliver. This is because the fabric must be “sponged” and cleaned before being cut.

Do You Offer Home Or Office Appointments?

Roma Tailors & Clothier offers in-home and in-office consultations by appointment. We are available to take measurements and present fabric selections in your home or workplace, providing the same level of service you would experience in our showroom. We understand that your time is valuable, which is why this service is offered at no additional charge. Appointments are available every day except Saturday, and the process remains identical—simply delivered at a location more convenient for you.

Do Working Buttonholes Or Pick Stitching Cost Extra?

No. All styling designs are included in the price of the garment (except vests and extra sets of trousers). Examples include functioning buttonholes, pick stitching, extra pockets, slanted pockets, double breasted, contrasting jacket linings, crotch linings, suspender buttons and more.

Do I Have To Take Off My Clothes To Get Measured?

Absolutely not. Except for bulky shirts or trousers, no clothing needs to be removed.

I Have Never Bought A Custom Suit Before; Will I Be Able To Visualize It From A Small Swatch?

We have a wide array of fabrics we offer. Additionally, our experienced sales force will guide you through the process explaining the benefits of various proven fabrics, patterns and models. Our expertise might even lead you to choose a fabric you never would have considered before, but that you will be sure to meet with your overwhelming satisfaction.

How Should I Care For My New Garments?

Try not to dry clean your suits too often, only if they are dirty or if they smell. Dry cleaners are a suits worst nightmare. The extreme heat and harsh chemicals that they subject the suit fabric to will eventually cause the fibers to damage and the suit will shine up, pucker and bubble

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If your suit gets creased hang it up in the bathroom and turn the hot water in the shower on. Close the door, the steam will take the wrinkles right out. For the trouser do the same but use a clip hanger and clip the bottom of the pants to the hanger to allow the weight of the waistband combined with the steam pull all those creases right out.

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If you get something on your garment immediately use water or seltzer to try and get it out. Dab the stain with a cloth (no napkin) multiple times, do not rub the stain further into the garment, this just makes it worse. If the stain still does not come out take it to a dry cleaner but make sure they use only natural agents. No harsh chemicals allowed!

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